The Republic of the Marshall Islands (RMI) Registry’s Maritime Services Group (MSG) held its first meeting of 2020 at the Ft. Lauderdale, Florida office. The MSG meetings focus on the strategic development of the organization, including effective internal communication, particularly from the regions about local owner/operator concerns, and high-quality and efficient customer service.
Nearly 50 representatives attended the meeting from offices in Baltimore/Annapolis, Busan, Dubai, Fort Lauderdale, Geneva, Hamburg, Hong Kong, Houston, Rio de Janiero, Roosendaal, London, Long Beach, Majuro, Mumbai, New York, Piraeus, and Reston. For many years, the Registry has focused on promoting strong relationships between the offices for unified and effective service delivery, often with the help of technology. These frequent MSG meetings aim to coordinate worldwide strategy and efficiency to support RMI Registry clients around the world, maintaining the high-quality reputation we have worked hard to achieve. Each regional office maintains technical and marine safety resources to provide local service and response to immediately address the customer’s needs.